Withdrawals
Last updated
Last updated
If the user wants to withdraw funds from the account, they need to click the "Withdraw" button and then "Apply". The system will not allow the withdrawal application to be formed without two-factor authentication enabled, so first, it must be set up:
Then, when 2FA is enabled, your client can click the "Withdraw" button again and fill out the form that appears:
The withdrawal application is formed:
Let's consider the "Withdrawal in Currency" option. To enable this, the administrator must integrate the "Bank Transfer" payment method.
Select the currency and click on "Withdraw."
Choose the currency withdrawal method: "Transfer to Card" or "Bank Transfer."
Enter the card number and the amount. If you check the box, you can save it as a template. Then click on "Withdraw."
Now, in the admin panel, you need to confirm the withdrawal. To do this, go to the "Withdrawal" section, find the transaction with the status "New," click on "Process," and then "Change Status."
Send the funds to the specified wallet address and enter the transaction hash in the "Transaction ID" field, then click "Finish." The status of the request will change to "Completed."