Upgrading tariffs
Last updated
Last updated
Please note that the tariff increase function is available only for tariffs that have been previously configured in the 'Modules' section.
To enable the 'Upgrade Products' function, please navigate to the 'Products' section and click on 'Manage/Edit'
When activating the online store in the settings, product tariffs will be unavailable. Upgrades can only be made from one tariff to another.
The product settings include defining the necessary action, such as 'Upgrade' or 'Downgrade', which is only accessible for tariff plans.
Through tariff settings, the administrator can independently choose which tariffs are eligible for 'Upgrade' (moving to a more expensive plan) or 'Downgrade' (moving to a cheaper plan) for the customer.
For example, if a tariff does not have this option enabled, it will be disabled for 'Upgrade'/'Downgrade'.
To configure this, you need to go to the 'Upgrade Products' section and click the '+' button to add your condition.
Before starting the transition settings, it is necessary to ensure that the current tariffs correspond to the established settings. This will allow for 'Upgrade' or 'Downgrade' transitions to be carried out, providing the tariff with access to products depending on the specified conditions.
For example, if we want to configure a tariff for the 'Blue Strap Watch' upgrade, we should select this product, then define the necessary action as 'Upgrade'. Additionally, it is possible to configure the transition in USDT price under the 'Price Difference'.'Price Difference' - it is involved in forming the price only if a one-time price is set. If you choose another price type, the difference will be calculated automatically.
Now you can see that the tariff is configured for this transition.
Transitions are only possible from one tariff to another within the same billing cycle. For example, you can only transition from a monthly tariff to another monthly tariff, and from an annual tariff to another annual tariff. However, there are exceptions if the client's tariff price is set as 'one-time'. In this case, from such a tariff, we can transition to any other tariff.
When it comes to pricing, there are five options: one-time, monthly, quarterly, semi-annual, and annual.
For example, if you purchased a monthly subscription to a product for 400 USDT, and then decide to upgrade to the next tariff for 500 USDT, you will only need to pay the price difference, which is 100 USDT. However, if, for instance, two weeks have passed since the purchase of the tariff and you want to change it, the difference will be calculated using a formula that takes into account the entire time of using the current tariff.
Subscription renewal occurs at the end of the current monthly cycle. It's important to note that the calculation of the monthly subscription cost depends on the time of the last purchase.
Downgrade: When downgrading (moving to a lower tariff), the price difference is not refunded. The client can switch to a cheaper tariff, but the difference is not compensated.